Couldn't find the answer you were looking for on the site? 123Movers.com has compiled a list of answers to frequently asked questions we have received via email and phone. If you can't find the answer you are looking for, please contact us.


Q: Is 123Movers.com a moving company?
123Movers.com is not a moving company. We provide advertising to movers from across the United States as well as overseas. Whether you are moving locally or long distance, we can help reduce the cost, legwork, and research that come along with moving.

Q. How do you work?
A. 123movers.com is an advanced Internet tool that connects consumers directly to long distance moving companies, local movers, international moving companies, and auto transport companies. It is as simple as filling out our free moving quote form and depending on the type of mover that you’re looking for; they’ll reach out to you and vie for your business.

Q: Where can I fill out the free quote form?
A. If you are interested in receiving free quotes, click this link to fill out our moving quotes form and you will be contacted by moving companies in your area shortly.

Q: How many moving companies will be contacting me?
A: If you are looking for a household goods mover or auto transport company, you’ll be contacted by up to 6 movers.

Q: What if I’m not contacted by the anticipated number of moving companies?
A: The number of movers that contact you depends on the state you live in. We strive to achieve precision but there are states where we cannot find enough moving companies that qualify to advertise on our site.

Q. How do movers join 123Movers.com?
A. All moving companies must pass a rigorous screening process before they are allowed to advertise on 123Movers.com.

Q. Where are you located?
A. 123Movers.com is located in Fort Lee, New Jersey. Though we are based in New Jersey, we would have no problem fulfilling all your moving needs, even if you’re moving from coast to coast or internationally. We advertise for movers in every state of the country.

Q. What are your hours?
A. 123Movers.com is open from Monday through Friday. Our hours are from 8:30 a.m. to 5 p.m. EST.

Q. What is the best way to contact 123Movers if I have any questions?
A. The best way to get in touch with 123Movers.com is by email.

Q: What if a moving company has contacted me that is not on the list?
A. If a moving company has contacted you that were not on the moving companies list that we forwarded to you, please contact us by email at customercare@123movers.com and we will have one of our representatives investigate the issue.

Q: How long will it be before moving companies start contacting me?
A. If you have filled out the form during business hours, you can start receiving quotes within in minutes. If you have filled out the moving quotes form after hours, you can expect to be contacted the next business day.

Q: How do I report a moving company that has been involved in fraudulent activity?
A. If you believe a company has been involved in fraudulent activity, please fill out our Customer Service Form to file a complaint. 123Movers reserves the right to remove any company from our website completely if a company has received a large amount of complaints.

Q: How do I advertise on 123Movers.com?
A. If you would like to advertise with 123Movers.com, fill out our advertiser form and we will have one of our representatives get back with you at our earliest convenience.

Q: How can I form a partnership with 123Movers.com?
If you have a business development opportunity or you think your website has synergy with our free quote offer and would like to promote our move offer on your website please fill out our partnership program form.

Q: Where can I find tips and moving guides?
A. If you are looking for the latest information on moving, visit our complete list of moving guides and tips page.

Q: If I want to leave a moving review, where is the best place to do so?
A. If you would like to leave a moving review after your move, please fill out our write a review form and it will be reviewed and posted in the company review section.

Q: What is AMSA?
A. AMSA is the American Moving and Storage Association. It is a non-profit trade association for the professional moving industry with over 3200 members. Find out more information about AMSA.

Q: How do I know the moving company that I have selected is a qualified mover?
A. 123Movers.com won’t allow any moving companies on the site without being a licensed mover. Movers go through a qualification process prior to advertising with 123Movers.com. Check for licensed moving companies.

Q: What should I do if I need more than one relocation service?
A. 123Movers.com provides services for moving and auto transport companies. If you are in need of moving supplies and boxes, we have partners that are able to assist you.

Q: What if I’m not happy with the moving companies that you have recommended requested?
A. We are committed to providing a comprehensive resource that can guide you through the complexity of your moving process. Although finding a moving company that is unsatisfactory of your needs, we ask that you thoroughly review each qualified mover in detail to before making not to go with one of the selected.

Q: What is the best way to compare moving companies?
A. The best way to compare moving companies is to thoroughly review each qualified mover in detail making sure they have provided you with a proper quote and have outlined the services provided. Check out our guide for avoiding bad moving companies.