Response by Graebel Van Lines Inc

Orignal Post :
Posted by: Rena - 05/26/2010
Subject: Great Moving Company
Quote ID :A790495
Move Origin :Valparaiso, IN
Move Destination :Falls Church, VA
Initial Estimate :$1,547.00
Final Cost :$947.00
 

There I was getting ready to move and was about to pick the cheapest moving company that I received an online quote from. Fortunately, some high pressure tactics from an opposing cheap company made me reevaluate my initial determination. I read up on the law. I spread sheeted the obvious choices. I read the reviews. I checked the BBB and how long each company was in business (and whether they just renamed their business). Ultimately, it came down between Graebel Van Lines and another company. I was getting smart by this point. I played dumb to see if they would cite the laws they were required to tell me about my rights and responsibilities and theirs. Both Graebel Van Lines and the other company did that. Admittedly, the Graebel Van Lines quote was far better. 2200 lbs for $1547. But here's the kicker: it was the only company who provided me with a Not-to-Exceed quote and offered reimbursement for any weight I didn't use! And when I needed them to be there a day earlier than originally agreed. No Problem!

The driver was able to schedule me in. Total price on delivery? $947.35. I couldn't have rented a U-haul and flown someone in to help me for that price. Another great thing I found during my research. Unlike other moving companies, Graebel Van Lines isn't franchised. As a result, I had the knowledge that if something went wrong, I had a doorstep to stomp on and where ever that doorstep was, it was the right one. Moving is horrible and then when you find out about companies that hold your stuff hostage, it is downright scary. I would recommend Graebel Van Lines hands down. They were absolutely stellar to work with.

As a courtesy, 123 Movers will provide you with the opportunity to respond to the customer’s feedback on their experience using your company during his/her move. By no means is this form a chance to act maliciously towards the customer in any way. This is merely a chance for your company to rectify the matter quickly.
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