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VIP Auto Transportation
202 Atlantic Ave New Hyde Park, New York, NY, 11040
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Phone: 516-684-9020 Fax: 516-684-9387 Toll Free: 866-639-8759
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Available Licenses ICC MC # 582817
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Get Free Moving Quotes / Rates Write a Review | | | | Experience With VIP Auto Transportation | | Read reviews about VIP Auto Transportation | | | Posted by: Alex Dobin - 08/11/2008 Subject: Company canceled a contract 1 month after taking deposit
| | Quote ID : | 56451-SI | | Move Origin : | Vernon, TX | | Move Destination : | Philadelphia, PA | | Initial Estimate : | $647.00 | | Final Cost : | $1,000.00 |
| Re. Breach of contract by VIP Auto Transport 202 Atlantic Ave. New Hyde Pak,
NY 11040 P. 888-554-9855 F. 516-747-7780 To Whom It May Concern: On June 15,
2008 I received a quote (Exhibit 1) for $599 from VIP Auto Transport to move
a vehicle from Vernon, TX to Philadelphia, PA. The vehicle was supposed to be
picked up on July 9 for $647 (including tax). On June 19, 2008, I signed a contract
(Exhibit 2). On June 20, VIP Auto Transport charged my credit card for $200 (deposit,
Exhibit 3) with the rest of the amount to be paid up upon delivery. On July 22,
the vehicle still was not delivered and I called VIP Auto Transport to check
the status (Exhibit 4). I was told that the company did not have a truck in the
area at the timer, but I was assured that the vehicle would be picked up next
week. I called VIP Auto Transport on August 7 and was told that my order was
canceled. When I inquired about the reason, I was told that I called and cancelled
it, which was a lie. When I said that I did not contact the company between July
22 and August 7, I was transferred to a manager (Mike) and was told that the
prices went up and there is no way VIP Auto Transport could transport my vehicle
for this price. A month and a half later, my vehicle is still in Texas and my
deposit has not been refunded. | Company Response |
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| VIP Auto Transportation |
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VIP AUTO TRANSPORTATION
We are the experienced auto transporter that you need. Our professional
staff can handle your requests with the greatest ease and knowledge in the
industry. We have extensive experience in the auto transport industry, our
staff will work hand and hand with you in picking up and delivering your
vehicle with the least amount of concern.
No deposit required
To receive our discounted prices a deposit is required, if you wish to pay no
deposit until the vehicle is picked up, there will be an additional 5% added to
the price.
We offer a safe and reliable transport of your vehicle from pickup to
delivery. Our courteous drivers will handle your car as if it was their own.
Your car will be transported by a fully licensed and insured carrier, they
maintain at least $750,000.00 to $1,000,000.00 liability and from $50,000.00
to $1,000,000.00 cargo insurance, which will cover your automobile for any
potential damage.
Our services include:
- door to door
- terminals throughout the US
- all 48 states
- overseas
- fully licensed, bonded and insured
- discounted prices
- shipping by railroad
- on time service
Testimonials
Our experience with your customer service representatives was a complete
pleasure, everyone was helpful and copperative in handling my move. The car was
picked up on time and delivered as promised.I would most assuredly recommend this
company again.
Albert Baumgarten
From start to finish everything went smooth. The cars were picked up
in a timely fashion and delivered the same way. Gerry and George were an
absolute working with and guided along the way.
Matilda Brown
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