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In 2004 Moovers was founded on the principle that people should be offered
superior moving services without having to worry about hidden fees, uninsured
movers, and many other problems that have been representative of this industry.
At Moovers, we take all the guess work out of your move! Don´t worry about
hidden fees because we have none. Additionally, all of our movers are fully
trained and certified to ensure that your move is completed to your satisfaction.
Additionally, since the implementation of our "UP-FRONT & HONEST" policies
we have watched our business double itself year over year. Our satisfaction
and referral rates are untouched by any other company in this industry and
this is the greatest attributing factor to our growth. We encourage you to
visit our testimonials page and see 100% authentic comments prior clients have
expressed about our company. We greatly value our customers and can´t express
enough our gratitude and thanks for giving us the opportunity to move you!
If you are currently in the process of trying to choose a mover, please use
our site as guidebook for your decision. The content provided in this site
contains many tips and forewarnings that you as a consumer should be aware
of when deciding on a company. Also, if you have any questions, our knowledgeable
customer service reps will be more than willing to help you even if you decide
not to use our company´s service!
If you are choosing a mover just on the hourly rate, then you´re making a
BIG mistake! Nearly ALL moving companies charge hidden fees, but we don´t!
The most common fee is a fuel surcharge, which often times will increase your
hourly rate by nearly $20. Below is a list of common fees that most movers
charge. Rest assured, we do NOT charge any of these fees!
- NO fuel surcharge/tax!!
- NO walking distance fees
- NO stair/elevator fees
- NO shuttle fees
- NO taxes
- NO fees for extra stops
- NO assembly fees
- NO equipment rental fees
- NO disassembly fees
- NO mileage fees
- NO wardrobe box fees
- NO IFTA fees or taxes
- NO per box charges
- NO night/weekend/holiday fees
- 75% LESS large item fees
- NO storage load/unload fees
Not knowing if a mover has workers comp insurance.
Considering that 9 out of 10 movers have only one truck it seems to go hand
in hand that the majority of these small companies do not carry workers comp
insurance. The reason they don't expand to add additional trucks is due to
the fact that when they reach 5 or more employees they must have workers comp
insurance. Although they are not required to have it, you don't want to hire
them and potentially risk having one of their employees sue you for an incident
that happened on your property. It's true...yes you can be sued if they don't
carry workers comp insurance!!
Hiring a mover that uses temp or contract labor.
In moving the seasons are cyclical as well as the employees. For this reason,
many moving companies use temporary labor to compensate for the everchanging
demand of their services. The problem with temporary labor is that they are
inexperienced, which results in unnecessary damages, and a much longer move
time. Unfortunately, that leaves you, the customer, with a much greater bill
than ever expected. Make sure the movers you choose are full-time, fully trained,
and certified movers.
Asking too few questions!
You can never ask enough when dealing with most moving companies! There are
an endless number of questions you would need to ask to find out all the details... "Do
you charge for extra walking distances?" "Do you stop the clock for lunch?" "Do
you start the clock when you leave the office?" "What items do you charge extra
for?" "Do you have step fees?" "Do you have any fuel surcharges or taxes?" These
are only a few of the many questions you need to ask your mover to find out
their actual rate. The more questions you ask, the more you will see the truth
in what they charge for and the quality of service they offer.
Not Checking for Referrals!
Before choosing any moving company, always check for referrals. Word of mouth
is huge in the moving industry and it is the greatest contributing factor to
our success. In fact, the majority of our clients are referrals or repeat clients.
When viewing referrals, a good rule of thumb is to check a minimum of five.
Additionally, at Moovers our testimonials are accompanied by pictures of the
families. Our testimonials are 100% credible!
Miscalculating the value of FREE services.
At Moovers, our value-added services greatly discount the price of your move!
When people move, most of them forget to consider the value of these FREE services
that they more than likely will pay for with another mover. Don't choose a
mover just because they have the cheapest rate, but rather choose a mover based
on the value of their service. At Moovers, our free wardrobe service, and free
assembly and disassembly usually save our customers over $150!
Not knowing the size of the truck.
Believe it or not, but there are a lot of moving companies out there that
use very small box trucks and even trailers. For the most part, the companies
that use trailers usually have contract labor and have no insurance coverage
for your goods. Both of these are an extremely bad combination when it comes
to moving. Additionally, smaller trucks mean more loads, greater time, and
a much larger bill for you. Also, companies that use trailers usually have
a smaller, more unsecured box for your goods which will result in more damages.
Not knowing if a mover has overbooking protection.
All the time we get calls for people that immediately need a mover because
the one they booked didn't show up. A lot of moving companies will book as
many moves as possible even if they don't have availability. This is to compensate
for any cancellations or reschedulings they may have. Additionally, if someone
calls to book a 5 bedroom and you already had a 2 bedroom scheduled on that
day, they will cancel your job in order to book a more profitable move! Don't
get stuck in this position. Choose Moovers and we will provide you with overbooking
protection. No matter what size your job is, we won't schedule over it!
Thinking it's cheaper to move yourself.
Everyone always thinks it cheaper to move themselves, but when they actually
get around to doing it, it usually costs them a lot more than ever expected.
The truck rental rates, mileage fees, cost of gas, and equipment fees are just
a few of the several expenses that you need to consider when figuring how much
it's going to cost to move yourself. Also, a lot of people leave out the expense
of time they wasted moving themselves, the high level of stress, unexpected
damages, the hassle of getting everyone together to help, the food to feed
the helpers, potential injury of the individuals helping, etc. The list goes
on and on. The potential for something to go wrong is much greater when you
move youself and it usually results in a greater expense than just hiring Moovers!
HIRING MOOVERS
Choose a company with a brand name that you can rely on! Moovers is Kansas
City's #1 professional moving
company and our 99% satisfaction rate shows it!
Not only is our service the greatest, but our rates are also the lowes
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