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Our History
One of the Washington area's premier moving and storage companies, Matthew Moving Company was founded by Matthew N. Rebro, Jr., in 1967. Our corporate headquarters is located on I-270 in Clarksburg, Maryland, and Mr. Rebro continues to be President and CEO of the firm today. Our service area includes Washington, D.C., Northern Virginia and Maryland. In 1996, we expanded our storage facilities and offices to a new building on the site. The new warehouse and office complex are equipped with state-of-the-art technology, allowing us to use the most modern storage and warehousing procedures. Our employees are our most important assets. Many of them have been with Matthew Moving for more than 15 years. Concern for our customers, good employee relations and maintaining a solid reputation in the community have been the foundation for our success. Matthew serves thousands of satisfied customers each year including hundreds of U.S. Government employees and military families.
Our Awards Speak for Us
We're proud of the numerous Allied awards we've received over the years!
* Best Claim Performance 1993, '94
* Sales Leader Domestic Household Goods 1995
* Million Dollar Booker Award 1989, '92, '93, '94, '95, '96, '97, '98, '99
* Domestic Government Sales Leader 1996
* International Household Growth Leader 1996
* Government Most Improved Booker Award 1996
* Outstanding Domestic Govt Sales Achievement 1996, '97, '98, '99
* Most Improved Hauler Award 1997, '98
* Outstanding Sales Growth 1988
* Allied International Ambassador Award for Sales Growth 1996
* Allied International Ambassador Award for Govt Business 1998
* Top Government Sales Revenue Producer - Jeff Linnan for 2001
Our Mission Statement
We will provide innovative, value-added and top-quality service that will make us better than our competition. We believe our biggest responsibility is to the customers who use our services and to our employees, who make us what we are. In carrying out our day-to-day business we will:
* Educate our employees so they understand how their individual work contributes to the entire relocation process. Institute procedures that are efficient, effective and profitable.
* Follow the philosophy that our customers are the foundation of our being in business and therefore, we must constantly strive to improve our customer service awareness.
* Be knowledgeable of industry changes, evaluate any additional opportunities, and look for ways to reduce our overhead costs.
Through a long-term commitment to this mission, we will be known as a company that succeeded at a time when many failed. Our employees will see Matthew Moving Company as a progressive and well managed organization that they are proud to be a part of.
When you're moving your household, you have a lot on your mind! Matthew Moving Company can put your mind at ease. We'll take care of the planning, organizing and worries so you can concentrate on the future and your new life ahead. We assign a Move Management Team who will help you prepare a plan as the weeks count down before the move. They'll offer suggestions and reminders and keep track of your schedule. They'll even help you gather helpful information about your new community, if you need it. At Matthew, we realize that we're not just moving your belongings, we're moving your memories, your treasures and your dreams. Our professionals are trained in the latest methods to protect your valued possessions with the utmost care. When you arrive in your new home, your Move Management Team will be in touch to see that all of your expectations have been met. If a claim should arise, they'll arrange for repairs or replacement as quickly as possible. When you make a move with Matthew, it's a smart move!
* Free onsite estimates using the Techmate® computer
* All crews equipped with clean, new packing material
* Free stretchwrap for all upholstered furniture to protect it from soils, stains, snags and tears
* Sturdy wardrobe cartons to protect clothing and double-wall cartons for fine china and crystal
* Custom made crates for delicate items such as antiques, collectibles, glass or marble tabletops
* Quilted pads to protect furniture and large items
* Mattress cartons
* Air-ride suspension trucks with on-board equipment to handle almost any situation
* Flat-rate travel time on local moves
* Transportation protection options ranging from no cost to full replacement value protection
* Online shipment tracking (for interstate and international moves)
* State-of-the-art storage facilities
* All drivers and packers maintain constant communication with cell phones
* Office and industrial moving division
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