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Flat Rate Movers

 
  Flat Rate Movers

Flat Rate Movers

100 Maiden Lane
New York, New York, NY, 10038
Phone: 888-204-0307
Toll Free: 888-204-0307
Available Licenses
NY DOT # T32557
Us Dot # 488466
ICC MC # 254356
 
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Experience With Flat Rate Movers
Read reviews about Flat Rate Movers
 
Posted by: BARRY HERBACH - 12/02/2008
Subject: Nightmare

Quote ID :304845
Move Origin :Forest Hills, NY
Move Destination :Forest Hills, NY
Initial Estimate :$2,838.00
Final Cost :$2,600.00
I overpaid the company and had a horrible experience. The foreman got into a fight with my porter and sent him to the ER. They, the crew threw away(not lost) my cat’s ashes, my bookcase, my kitchen chairs, all of my medications, vacuum cleaner, prescription eye glasses and a whole lot more. When I called their customer service they made excuses for the crew’s behavior and tried to blame me. They offered no apology and only offered to allow me to file a claim with the insurance I bought. This means I have to pay a 500 dollar deductible and have to pray that everything won't be disallowed. This is despite the fact that their crew threw my stuff in a dumpster. They took no responsibility. This was not an accident. It was either gross negligence or the malicious and vindictive actions of a foreman who clearly had an anger management issue.
Company Response   
 
Flat Rate Movers

In 1991, FlatRate Moving Systems developed a totally new concept offering customers an all-inclusive, guaranteed, one-price move. Our intention was to eliminate the questionable pricing practices inherent to the moving industry, while at the same time providing quality service at competitive prices. Our commitment to these goals remain steadfast.
We perform every relocation service: residential, commercial, long distance, or overseas, providing the finest overall service from initial planning to final follow-up.
FlatRate stands committed to integrity and goodwill to customers. Our inventiveness within the moving industry has made FlatRate the mover of choice in toady's market.

The Team
FlatRate movers are highly trained in an on going training system. The foremen are required to complete a total of 300 hours of moving experience before they can take charge on a move crew. The movers themselves go through extensive training before getting on the job experience.

Insurance
FlatRate maintains five million dollars worth of General Liability insurance, as well as required Worker's Compensation insurance coverage. Nearly every commercial office building in New York City requires insurance certificates prior to any work performed on the premises. The amount of insurance a company carries is an important factor when choosing a mover; should your current or future building require more than the mover is covered for, the building will not allow them to work in the building. We maintain a substantial amount of insurance for our client's peace of mind.

License
FlatRate moving systems, is licensed by both of the commerce commission and the New York state department of transportation.
Interstate commerce commission ICC MC-254356
Department of transportation NYSDOT-T32557

INFORMATION CENTER
Located at 466 Broome St. 5th Floor, New York, NY, our information Center-Sales Office is staffed with consultants experienced in all aspects of the moving industry. All kinds of packing materials are displayed and available for your move.

 
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