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Elite Moving & Storage
3301 Spring Mountain Road Suite 19 Las Vegas, Nevada, NV, 89102
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Phone: 702-367-9191 Fax: 702-367-8189 Toll Free: 866-571-6667
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Available Licenses NV DOT # 3241 Us Dot # 1378764 ICC MC # 526036
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Get Free Moving Quotes / Rates Write a Review | | | | Experience With Elite Moving & Storage | | Read reviews about Elite Moving & Storage | | | Posted by: Cindy Iverson - 10/13/2007 Subject: Move was a NIGHTMARE with Elite Moving and Storage
| | The owner’s wife told us that our entire house would be packed and that
the movers that showed up to our house would take two days and pack everything
so that nothing would get broken. They also told us that we had 15,000 pounds
and that the move with the entire home being packed would cost 8,000 dollars.
Everything seemed good so we decided to use Elite moving and storage.
MOVE DAY THE REAL STORY- OZ THE FOREMAN SHOWED UP WITH HIS PACKERS AND PRECEDED
TO TELL MY HUSBAND AND I THAT BY LOOKING AROUND OUR MOVE WAS NOW 15,000 DOLLARS
AFTER TWO HOURS OF HAGGLING WE AGREED TO 9,000 DOLLARS. The packers began packing.
After they filled two trucks with our stuff the foreman came in and told us that
they did not have any more room in the trucks and that we would have to finish
packing and moving the rest of our stuff. Our stuff was supposed to arrive in
Texas on the 5th it finally arrived on the 15th after numerous calls to the owner.
By the way they showed up in two enterprise rental trucks for our 3,700 sq foot
home and that is how the stuff was delivered in rental trucks not a big diesel
truck.
UNPACKING OUR BROKEN HOUSEHOLD GOODS-
Our stuff that was supposed to take two days to pack took 8 hours, when our
boxes and furniture arrived to Texas the real nightmare began. There were so
many boxes of broken things that I had to contact the insurance company to
place a claim. There were glass shelves in with wood furniture, my cd’s and videos were
dumped into boxes and broken and scratched up. Before the first truck was empty
I already had a page and a half of broken and scratched up furniture. I have
pictures too. While opening the boxes we found that the boxes were the size of
a small refrigerator box and was loaded with anything they thought they could
throw in the box. The boxes were full of lamps, glass shelves, cd’s clothes,
melted candles. My jewelry box was dumped and jewelry was everywhere. The move
was so stressful. Our family and friends had to come help us pack what was
left in the house which consisted of another truck load of things. I have tons
of photos if you are interested in seeing them to help with a move decision.
Please feel free to email me at cynzzzz4@yahoo.com for pics. There are other
families that have had the same problem with this company that we did visit
movingscams.com and ripoff report to view other stories exactly like ours.
Please also visit www.theelitemovers.info/ where you can see pictures of how
another family’s
house was packed. Our photos look similar. Make sure that when you move, you
contract with an insurance company like the Baker insurance company and have
your household goods insured properly. In our case, Elite Moving tried to tell
the insurance company that they did not pack us and they wrote PBO on our bill
of lading which for all of us who do not know what that means, PBO stands for
packed by owner, this is a scam by the moving company so that if they do destroy
your stuff they can claim to the insurance company that the owner packed the
goods which means the insurance company will not pay for those broken items.
Luckily for us OZ made a rebuttal on ripoff report to the poor packing they
did on our home so we were able to be reimbursed for the broken goods. Another
reason to have an additional insurance policy is because if something major
happens to your goods the most you will receive is 9,000 dollars for an entire
house because the Moving companies only pay 60 cents per pound so if you have
an expensive desk and it gets broke or ruined you will receive about 10 dollars.
Cindy Iverson | Company Response |
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| Elite Moving & Storage |
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At Elite Moving & Storage we are committed to providing service that leaves our customers delighted. To honor this commitment, we tailor each move to meet the individual needs of our clients. We employ only caring, intelligent and skilled professionals, and we ensure that their abilities are matched with the finest equipment available.
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