Thank you for this opportunity to provide you with the best service possible.
Our goal is to create satisfied customers of each and every client, which is
why we offer our moving services at reasonable rates.
Please take a moment to browse through our site to learn more about our company
and the services that we can provide you. If you have any questions or comments,
please feel free to contact us. We look forward to hearing from you.
Dependable • Courteous • Professional
Residential & Commercial
No Job Too Big or Small
Custom choice Moving offers a variety of services to meet everyday moving
needs. With trained professionals on hand we make your move an easy move.
Please feel free to give us a call or look us up on the better business bureau
to see our high ratings. Our goal is to create satisfied customers of each
and every client, which is why we offer our services at reasonable rates.
We are an Arizona based company with a 25,000 square ft. climate controlled
warehouse located in Glendale AZ. Our warehouse is equipped with a state of
the art surveillance system as well as motion and smoke detectors.
We would like to thank you for taking the time to learn about us and hope
to hear from you soon.
Moving Glossary
Accessorial (Additional) Services - services such as packing, unpacking, or
shuttle service that you request to be performed (or are necessary because
of landlord requirements or other special circumstances). Charges for these
services are in addition to the transportation charges.
Advanced Charges - charges for services not performed by the mover but instead
by a professional, craftsman or other third party at your request. The charges
for these services are paid for by the mover and added to your bill of lading
charges.
Bill of Lading - the receipt for your goods and the contract for their transportation.
It is your responsibility to understand the bill of lading before you sign
it. If you do not agree with something on the bill of lading, do not sign it
until you are satisfied that it is correct. The bill of lading is an important
document. Don't lose or misplace your copy.
Binding/Non-Binding Estimate - a binding estimate is an agreement made in
advance with the mover that guarantees the total cost of the move based on
the quantities and services shown on the estimate. A non-binding estimate is
the carrier's approximation of the cost based on the estimated weight of the
shipment and the accessorial services requested. A non-binding estimate is
not binding on the carrier and the final charges will be based on the actual
weight and tariff provisions in effect.
Guaranteed Pickup and Delivery Service - an additional level of service whereby
dates of service are guaranteed, with the mover providing reimbursement for
delays. This premium service is often subject to minimum weight requirements.
High Value Article - items included in a shipment that are valued at more
than $100 per pound. These items should be disclosed to the mover to ensure
that they are protected accordingly.
Inventory - the detailed descriptive list of your household goods showing
the number and condition of each item.
Transportation Charges - charges for the vehicle transportation portion of
your move. These charges apply in addition to the additional service charges.
Order for Service - the document authorizing the mover to transport your household
goods.
Pickup and Delivery Charges - separate transportation charges applicable for
transporting your shipment between the warehouse and your residence.
Shuttle Service - use of a smaller vehicle to provide service to residences
that are not accessible to the mover's normal linehaul equipment (large moving
vans).
Valuation - the degree of "worth" of the shipment. The valuation
charge that you are assessed compensates the mover for assuming a greater degree
of liability than that provided for in the base transportation charges.
Carrier: The mover providing transportation of your household goods.
C.O.D.: Stands for cash on delivery. Transportation for a private shipper
may require C.O.D. at the time of delivery at the destination residence (or
warehouse).
Expedited Service: An agreement with the mover to perform transportation by
a set date in exchange for charges based on a higher minimum weight.
Flight Charge: An extra charge for carrying items up or down flights of stairs.
Inventory: The detailed descriptive list of your household goods showing the
number and condition of each item.
Line Haul Charges: Charges for the vehicle transportation portion of your
move. These charges apply in addition to the additional service charges.
Long Carry: An added charge for carrying articles excessive distances between
the mover's vehicle and your residence.
Peak Season Rates: Higher line haul charges that are applicable during the
summer months.
Storage-in-Transit (SIT): Temporary warehouse storage of your shipment pending
further transportation. For example, if your new home isn't quite ready to
occupy you might use SIT. You must specifically request SIT service, which
may not exceed a total of 180 days of storage, and you will be responsible
for the added charges for SIT service, as well as the warehouse handling and
final delivery charges.
Warehouse Handling: An additional charge applicable each time SIT service
is provided. This charge compensates the mover for the physical placement and
removal of items within the warehouse.
