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AAA Moving Systems

 
  AAA Moving Systems

AAA Moving Systems

11864 Sheldon St.
Sun Valley, California, CA, 91352
Phone: 818-768-8668
Fax: 818-768-3198
Toll Free: 888-857-6683
Available Licenses
Us Dot # 1119751
ICC MC # 458222
 
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Experience With AAA Moving Systems
Read reviews about AAA Moving Systems
 
Posted by: Nicole - 12/03/2008
Subject: BBB Rating=F

Move Origin :Denver, CO
Move Destination :Gillette, WY

I moved from Denver Colorado to Gillette Wyoming for a job. I needed movers to bring up my things on December 1st 2008. My hospital was taking care of the expenses but I had to use the lowest bidding quote. I got three quotes and ended up with this moving company as the lowest. I arranged a date for the 1st of December for my move well in advance. The gentleman on the phone told me that for my convenience I could reserve two days in case anything changed. I said that that would be fine. They also tired to demand a $200 deposit for the move but since my company sent a letter of intent and were taking care of the expenses I refused to pay. They eventually agreed to do the move. The moving day came and about 8am on December 1st I had not heard from them. I called and they told me that the truck was not available and we would be moving on the 2nd, but they couldn't give me a pickup time. I was frustrated since my parents were in Denver and I was in Gillette and we had all cleared our schedule for this pre-planned move. We then cleared our days on the 2nd. The day of December 2nd came and I hadn't heard from them so again when the office opened at 8am I called, no answer. I continued to call until about 10pm and finally was able to get a hold of someone. They told me that they were not sure where their truck was. All they knew was that the truck was somewhere between Utah and Colorado. By this time I was furious and I tried to cancel the move. The gentleman on the other line, named Amir, explained to me that all moving companies worked this way and no one would give me such a good price and a dedicated truck. The move now would likely be either the night of the 2nd or sometime on the 3rd. They again would not give any distinct pickup or delivery time. The gentleman told me that he could not allow his men to drive and work more than 8 hours in one day or he would be shut down so whenever the truck got there, I wouldn't have my delivery until a day after that. At this point I was in my new apartment in Gillette Wyoming, without a bed, or pots, or pans, or plates, or forks. I was sleeping on a very rugged army cot in a sleeping bag eating fast food because I couldn't cook any of my own food. My things had been planned to arrive two days ago and hadn't even been picked up. The man on the phone did make the error of telling me that they had a pickup in Gillette Wyoming on Thursday so my things had to be there by then. So I wondered if they just didn't feel like putting their employees up for a night or two while waiting for the next pickup. I am so grateful that I did not give this company a deposit and I basically told them to forget about it and for $200 more than they quoted me I went with All My Sons Moving based in Colorado. They were able to do a next day move with a dedicated truck. They sent out 4 guys and gave me a time they would be at the pickup sites and a roundabout time that they would be arriving in Gillette weather permitting. Same day delivery. When I told Amir on the phone that I was switching companies he laughed and said good luck, and told me about what a terrible company all my sons was. Then I told them about the BBB rating comparison and he told me that BBB did not matter for moving companies. This company was very unprofessional and undependable. I wouldn't recommend trusting your items with them since they can’t make any scheduled time and also don't seem to keep very good track of their trucks.

Company Response   
 
Posted by: Luc - 11/06/2008
Subject: I'll take honesty any day of the week

Move Origin :Albuquerque, NM
Move Destination :Oklahoma City, OK

AAA Moving Systems was very persuasive in trying to help me with my move from Albuquerque, New Mexico to Oklahoma City, Oklahoma. I’ve dealt with movers before and once the time came to move, things would drastically change right in front of my eyes. AAA Moving was honest from the start and didn’t try to throw me a curveball throughout my entire move. I will probably use AAA Moving Systems again.

Company Response   
 
AAA Moving Systems

Welcome to AAA Moving Systems The main objective of our company is to provide our customers with reliable, guaranteed personalized service.

AAA Moving Systems is a full service moving and storage company. We provide a crew of experienced and courteous professionals, clean, fully equipped, modern moving trucks, full line of packing supplies. Our customers get friendly, professional advice on planning their relocation and costs involved. We always suggest how to save time and money in your upcoming move. We want you to be informed and prepared.

The company is fully licensed, insured and bonded. We have authority to perform local, long distance and international moves. We specialize in local residential moving in NYC metropolitan area, and long distance deliveries along the East coast down to Florida, and across the country to Midwest and California, including all stops in between. We have a special Commercial Division to relocate businesses in Manhattan, Brooklyn, Queens and Staten Island.

Over the years we have been successful not only because of our competitive prices and high standards, but also because of our commitment to serve our customers better each time and growing support of repeat and referral business.

Here at AAA Moving Systems we specialize in local moves. Below you will find some useful information which can help you decide whether your move is considered a local move. A local move is a move within 100 miles from your origin to your destination. All local moves are charged based on an hourly rate.

The hourly rate varies according to the number of movers you require. Time starts at your origin and ends when the movers have completed the move at your final destination. Any additional stops made at your request will be added as time to your hourly rate. There will be a “double travel time” charge in accordance with the California Public Utility Commission. This means, that the time of travel between your origin to your destination will be doubled and will be added to your hourly rate.

All local moves include: 24 foot-truck Loading and unloading Disassembly and assembly of furniture Fuel and mileage A fully blanket wrap for your furniture All moves do not include packing materials such as boxes, tape, bubble/shrink wrap, mattress covers and so on. Please have all breakables, glass and electrical devises properly packed.

Specializing in Interstate moves, AAA Moving Systems is built on the foundation of quality service, repeat business, and steady growth.

AAA Moving Systems can provide you the best service at competitive rates, with the most qualified trucking lines. The cost will be based on the volume and the destination.

Interstate & Household Goods: AAA Moving Systems provides complete long distance moving services. A fully licensed and insured moving company, designed to handle the special requirements of long distance and interstate moves.

We offer complete moving and storage services, with each move tailored to meet specific needs of our clients. Our relocation specialist will create a comprehensive plan to meet all of your moving requirements, insuring the most competitive price. We guarantee the requested pickup date, and provide a specific time frame for delivery.

AAA Moving Systems, Inc Specializes in providing it’s customers with the best customer service and support possible. Below you will find an explanation if a long distance move and how these kinds of moves are charged.

A long distance move is a move that is greater than 100-miles from the origin and/or the move crosses a state line. Two factors determine the major portion of the cost of your move. They are the distance you are moving and the weight of your shipment.

All moves do not include packing materials such as boxes, tape, bubble/shrink wrap, mattress covers and so on. Please have all breakables, glass and electrical devises properly packed

There are many aspects involved in relocating your office or business. At AAA Moving Systems, we believe that a successful commercial move is largely dependent upon proper planning. With the help of our trained project managers, we will be able to provide you with a viable moving plan, assuring a stress-free relocation with minimum costly down-time.

At AAA Moving Systems, we have conducted thousands of commercial relocations, and are well aware of your business relocation needs. Our Relocation Consultants are well educated professionals experienced at interacting with all levels of management, and taught to address the client's questions and concerns throughout the move. We are aware that commercial moving is a specialized field that requires knowledgeable personnel, modern equipment and advanced technology dedicated exclusively to serving businesses.

 
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